Indiana Wellness College Privacy Policy

Effective date: September 2, 2026

Indiana Wellness College ("IWC," "we," "us," or "our") respects your privacy. This policy explains what personal information we collect, how we use it, when we disclose it, and the choices available to you.

This policy applies to the IWC website, online forms, email and text-message communications, and other interactions that link to this policy. A program, service, or form may provide an additional notice when its data practices differ from this policy.

1. Information We Collect

We may collect the following categories of personal information:

  • Information you provide. This can include your name, job title, email address, telephone number, postal address, program or career interests, communication preferences, survey responses, and other information you submit through our forms or give to our staff.
  • Admissions, student, and service information. Some forms may request information needed to evaluate an application, provide student or clinic services, maintain records, or meet legal and regulatory requirements.
  • Communication and consent information. This can include newsletter subscriptions, text-message opt-ins, marketing preferences, correspondence, and records of consent or opt-out requests.
  • Website and device information. When you use our website, we and our service providers may collect an Internet Protocol address, device and browser information, cookie or similar identifiers, referring pages, pages viewed, and information about how the website is used.

We collect information directly from you, automatically through the website, and from service providers that support our operations.

2. How We Use Personal Information

We may use personal information to:

  • respond to requests and provide information, programs, and services;
  • administer admissions, student services, clinic services, and related records;
  • communicate about schedules, reminders, events, services, surveys, and offers;
  • maintain records and honor communication and advertising preferences;
  • operate, secure, troubleshoot, analyze, and improve our website and services;
  • measure the effectiveness of our communications and advertising;
  • prevent fraud, misuse, and security incidents;
  • comply with legal, regulatory, accreditation, and contractual obligations; and
  • establish, exercise, or defend legal claims.

Where applicable law requires a legal basis, we process personal information based on consent, the performance of a contract or steps requested before entering a contract, our legitimate interests, or compliance with a legal obligation. You may withdraw consent at any time, but withdrawal does not affect processing that occurred before withdrawal.

3. Advertising and Analytics

We use advertising, analytics, social media, search, video, professional-networking, AI-enabled, and similar digital services to understand how our website and communications perform and to promote IWC programs and services. This can include audience matching, advertising exclusions, conversion measurement, and campaign optimization. The providers we use may change over time.

Where permitted by law, consistent with your choices, and with consent when required, we may provide limited first-party contact identifiers—such as an email address or telephone number that you gave directly to IWC—to advertising and analytics providers through a secure matching process. A provider may compare the identifiers with its users so that IWC can reach or re-engage people who may be interested in IWC, exclude people from ads that are no longer relevant, measure conversions, and improve advertising relevance and performance. Providers process this information under their applicable terms and data-protection obligations.

We do not use text-message originator opt-in data, SMS consent records, or a phone number collected solely through the SMS opt-in process for customer-list advertising. A telephone number is eligible only when it was provided to IWC through a separate first-party interaction and any notice or consent required for advertising use has been provided or obtained.

We also exclude student education records, personal information derived from education records, people who opted out of advertising use, and data that we know relates to children under 13.

IWC does not sell personal information.

Depending on where you live, applicable law may describe some digital advertising activities as targeted advertising, cross-context behavioral advertising, or sharing. You may opt out as described below.

To opt out of IWC's use of your information for customer-list advertising, email [email protected] with the subject line Advertising Opt-Out, or use the unsubscribe link in an IWC marketing email. We will add your information to our do-not-advertise list and exclude it from future customer-list uploads. We may keep limited information on a suppression list so that we can continue to honor your request.

4. When We Disclose Personal Information

We may disclose personal information to:

  • vendors and service providers that support website hosting, forms, communications, analytics, advertising, information technology, security, payment processing, and other IWC operations;
  • advertising, analytics, and audience-matching providers, as described in the Advertising and Analytics section;
  • professional advisers, auditors, regulators, accreditors, and government authorities when appropriate;
  • law enforcement or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, and security; and
  • a successor or prospective successor in connection with a merger, reorganization, sale, or transfer of all or part of IWC, subject to appropriate safeguards.

We require service providers to handle personal information for the services they provide to IWC and in accordance with applicable law and contractual obligations.

5. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand website use, measure performance, and support communications and advertising.

Most browsers allow you to block or delete cookies. Blocking some cookies may affect website features. Where required, we provide additional choices or obtain consent before using non-essential cookies.

6. Text Messaging Privacy

IWC uses mobile information provided through our text-messaging program to administer the program and send requested messages. Mobile phone information, text-message originator opt-in data, and SMS consent collected through this program will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We may disclose this information to vendors that help us deliver and support IWC text messages, but only as needed to provide services to IWC and subject to appropriate restrictions.

Consent to receive IWC text messages is specific to the IWC messaging program and is not consent for customer-list advertising.

Message frequency may vary. Message and data rates may apply. Text HELP to 26386 for help or STOP to 26386 to opt out. Contact us at [email protected] for help regarding our text-messaging privacy practices.

7. Student Education Records and FERPA

IWC handles student education records in accordance with the Family Educational Rights and Privacy Act (FERPA) and other applicable student-privacy laws.

FERPA generally gives an eligible student the right to inspect and review education records, request amendment of records believed to be inaccurate, consent to disclosures of personally identifiable information from education records except when FERPA permits disclosure without consent, and file a complaint with the U.S. Department of Education's Student Privacy Policy Office.

IWC generally does not disclose personally identifiable information from education records without the eligible student's written consent unless a FERPA exception applies. Access without consent is limited to authorized school officials who have a legitimate educational interest and to other parties permitted by law. Service providers that receive education-record information must be subject to the controls and use restrictions required by FERPA and applicable agreements.

IWC does not use education records—including enrollment, attendance, grades, financial-aid, disciplinary, or other student-record information—for targeted advertising, customer-list matching, or lookalike audiences.

This general privacy policy does not replace IWC's annual FERPA notice, student catalog or handbook provisions, directory-information notice, or consent forms. Those materials provide additional information about student-record rights and procedures.

8. Your Choices and Privacy Rights

You may:

  • unsubscribe from marketing email by using the link in the email;
  • opt out of text messages by texting STOP to 26386;
  • opt out of customer-list advertising as described above; and
  • manage cookies through your browser and any choices provided on the website.

Depending on where you live and the law that applies, you may also have the right to request access to, correction of, deletion of, or a copy of your personal information. You may have the right to restrict or object to certain processing, withdraw consent, appeal a decision about a privacy request, or complain to a data-protection authority.

To make a privacy request, email [email protected]. We may need to verify your identity before completing the request. We will not discriminate against you for exercising a right provided by applicable law.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain required records, honor opt-outs, resolve disputes, enforce agreements, and meet legal, regulatory, accreditation, and security obligations. Retention periods vary according to the type of information and the reason we hold it.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

11. International Processing

IWC and its service providers are based in the United States or may process information in other countries. Those countries may have data-protection laws that differ from the laws where you live. Where required, we use appropriate safeguards for cross-border transfers.

12. Third-Party Websites and Services

Our website may link to websites or services that IWC does not control. Their privacy practices are governed by their own policies. Review those policies before providing personal information.

13. Changes to This Policy

We may update this policy to reflect changes in our services, practices, technology, or legal obligations. We will post the revised policy on this page and change the effective date. We will provide additional notice when required by law.

14. Contact Us

For privacy questions, requests, or complaints, contact:

Indiana Wellness College
10585 N Meridian Street, Suite 102
Carmel, IN 46290
Email: [email protected]
Admissions phone: 317-449-4798

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